We will send you a confirmation email shortly after your booking. All services provided by FiveMedia will be uploaded to your portal and can be downloaded after your invoice is paid. You can pay your invoice before or after your shoot.

Yes, though we've never had it happen! We offer a 100% money-back guarantee. You can pay your invoice after you review our work.

All materials will be saved on your portal/property website and can be downloaded at any time, in a variety of different sizes to suit your media needs. You will receive an email as soon as your pictures or other materials are uploaded to your portal. Login to your portal and access your deliverables. Easy peasy! Call us at 864-686-2622 with any questions or watch our portal access video here (coming soon).